Self-service HR cuts absence admin at Metropolitan Borough of Wirral
The Metropolitan Borough of Wirral has signed a 3-year contract with NorthgateArinso to manage its HR and payroll processes. The contract for Northgate’s integrated HR and payroll solution ResourceLink will include a Manager Absence module.
This allows an automated online process for managing absence and will cut out the double-checking and manual keying in of sickness details.
“Managing absence is an admin intensive process, which stops HR employees from concentrating on more interesting tasks,” said Sara Brown, Public Sector Manager at NorthgateArinso. “Using ResourceLink will enable managers to log on and process claims from anywhere which is faster and much more convenient. It also means that the Council will have a clear audit trail, which can’t be guaranteed with manual processes.”
The Metropolitan Borough of Wirral has worked with Northgate since 1998 and is continuing the relationship to help reduce HR administration, allowing the organisation to focus on adding value to the council and providing a better service to employees and the local community.
