We were looking for a replacement to streamline our previous system and chose ResourceLink from the options available. What NorthgateArinso offered was a truly integrated HR, payroll and pensions solution. We looked at alternatives but we weren’t aware of any other options that could give us this level of integration.
The ResourceLink Pensions solution has met our requirements in terms of ease of use. The overall extra efficiency means there is a definite ongoing cost saving.
We are very pleased with the support provided by NorthgateArinso. Their helpdesk provides friendly support and there’s also continual progression and enhancement of the solution. We have added a further pension scheme to the module and the support we receive will enable us to develop some extra functionality in the future. We are for example looking at adding some self-service capability and further improvements to calculation processes.”
Lorna Jesty, Payroll & Pensions Manager
University of East Anglia
'We have been a client of NorthgateArinso for many years. In 2011 we introduced the ResourceLink Aurora Pensions Module to our portfolio. The Pension Module is an excellent system, user friendly and the support service is second to none. It enables the company to run an efficient and accurate Pension System.'
Noreen Dineen - Senior Compensation & Benefits Officer – ALPS Electric Ireland
“As a long term customer of NorthgateArinso, one aspect of our relationship that we particularly value is the effort that they make to fully understand our business. This has been key in allowing us to achieve further improvements to our Resourcelink Pensions Payroll system. Working with NorthgateArinso we have found that they really do believe that our problems are ‘their’ problems”.
Gerry McGarry – Operations Manager –SPPA